Shipping Policy

When can you expect your package to arrive? Standard shipping typically takes between ten to twenty business days under normal circumstances. Please keep in mind that fulfillment schedules might experience minor delays during major promotional events and holiday rushes. Business days encompass all regular weekdays, excluding Sundays, statutory holidays, and severe weather days when local meteorological warnings or tropical cyclone alerts are active. Furthermore, we currently cannot accommodate requests for specific appointment times or scheduled deliveries, and shipping addresses cannot be modified once an order has been successfully finalized.

Several external factors can occasionally influence transit timelines, including severe weather disruptions, high-volume promotional seasons, or inaccuracies in the submitted delivery information. If any items in your purchase happen to become unavailable, our support team will reach out promptly to arrange an order cancellation and process your refund. We are pleased to offer complimentary shipping across all purchases with no minimum requirement. If our courier attempts delivery twice without success and fails to reach you, the transaction will be cancelled automatically, and the full payment returned to your original account. You can easily monitor the progress of your shipment at any time by visiting the dedicated online order tracking portal.

Occasionally, certain orders may encounter fulfillment obstacles preventing dispatch. Common reasons include temporary inventory shortages, delivery destinations situated in remote regions outside our carrier routes, shipping locations pointing to post office boxes which our logistics partners cannot service, or unresolved payment verification issues during checkout. If you happen to discover that an incorrect item was delivered to your address, please reach out to our team so we can guide you through the return and refund procedure. Should you receive a proper item in an incorrect size, simply send it back and place a fresh order for your desired variant. If your package fails to arrive within the anticipated delivery window, verify the general transit estimates for your region or get in touch with our support representatives for assistance.